BnBShift - Support & Help

BnBShift Support & Help

Property Management Made Simple

Welcome to BnBShift

BnBShift is your all-in-one property management solution for Bed & Breakfast and vacation rental properties. Seamlessly integrate calendars from AirBnB, VRBO, and Booking.com to coordinate cleaning schedules, track bookings, and manage multiple properties with ease.

Getting Started

1

Add Your Properties

Navigate to the Properties tab and tap the + button to add your rental units.

2

Connect iCal Feeds

Enter iCal URLs from AirBnB, VRBO, and Booking.com to sync your bookings automatically.

3

Set Property Details

Add addresses, door codes, and other important property information.

4

Monitor Your Calendar

View all bookings and cleaning schedules in one unified calendar view.

Understanding the Calendar

📅

Green Background

Indicates a day when cleaning is required. This appears on check-out days when the property needs to be prepared for the next guest.

âŦ¤

Colored Booking Bars

Each property has a unique color. Booking bars show the duration of guest stays, with the property name displayed on the bar.

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Colored Dots

Small colored dots at the bottom of calendar cells indicate which properties have bookings on that day. Each dot matches the property's assigned color.

🕐

Check-Out Time

Default check-out time is 10:00 AM. Countdown timers in the Alerts tab show time remaining until check-out.

🕐

Check-In Time

Default check-in time is 4:00 PM. Countdown timers in the Alerts tab show time remaining until check-in.

Using the Cleaning Checklist

When a property requires cleaning, tap the green Clean button to open the comprehensive cleaning checklist.

✓
Task Checklist
Mark off cleaning tasks as you complete them
✓
Photo Documentation
Upload photos of completed cleaning work
✓
Damage Report
Document any damage or issues found
✓
Pest Control
Report any pest-related concerns
✓
Supplies Needed
Note supplies that need restocking

Once all tasks are complete, tap the Finish button to mark the property as clean and ready for the next guest.

Property Administration

Access the Properties tab to manage your rental units:

🔒
Lock/Unlock Properties
Tap the lock icon to enable editing of property details
📍
Address Management
Add street address, unit number, city, state, and ZIP code
🔗
iCal Feed Management
Add, edit, or remove iCal feeds from booking platforms
➕
Add Custom Feeds
Use the + button to add unlimited custom iCal feeds beyond the default three
âœ–ī¸
Delete Properties
Unlock a property and tap the X button to remove it

Finding iCal URLs

To sync your bookings, you'll need to obtain iCal URLs from your booking platforms:

🏠

Airbnb

📍 How to Find Your Airbnb iCal URL (Desktop / Mobile Browser)

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Important: You cannot get the iCal URL inside the Airbnb mobile app — it's only available via desktop or a mobile web browser.

1

Sign in to Airbnb

Open a browser and go to airbnb.com and log into your host account.

2

Go to Your Calendar

In the top menu, click Calendar (or go to your listing, then Calendar).

3

Select the Listing

If you have multiple listings, click the specific one you want to sync.

4

Open Availability/Sync Settings

On the right hand side panel, click Availability Settings. Scroll down to find Connect calendars or Calendar sync.

5

Find the Export Option

Under Connect calendars you'll see Export calendar → This is the iCal link Airbnb gives you that ends in .ics

6

Copy Your iCal URL

Click Export calendar and then copy the full URL shown (it will end in .ics). That's your iCal link you can paste wherever needed.

âœ”ī¸ This URL typically looks like:
https://www.airbnb.com/calendar/ical/{listingID}.ics?s={uniqueString}

📱 Alternative: Mobile Browser Instructions

You can use a mobile web browser like Safari or Chrome (not the Airbnb app) by opening the browser and going to airbnb.com, logging in and switching to the desktop site (via browser menu), then following the same steps above.

🔁 Optional: Importing an External iCal into Airbnb

If you need to import another calendar into Airbnb (like from Booking.com), go to the same Connect calendars section and choose Import calendar, then paste the external link and give it a name.

🔗 Official Airbnb Help Article →
đŸĸ

VRBO

📍 How to Find Your VRBO iCal URL (Calendar Export Link)

Use these steps to locate and copy your VRBO iCal URL, which allows your VRBO availability calendar to sync with other platforms.

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Important: The VRBO iCal URL is not available in the VRBO mobile app. You must use a web browser (desktop or mobile browser).

đŸ–Ĩī¸ Option 1: Desktop or Laptop (Recommended)

1

Sign in to VRBO

Go to vrbo.com and sign in to your owner/host account.

2

Open the Owner Dashboard

Click your profile icon in the top-right corner and select Owner Dashboard. If you have multiple properties, select the property you want to sync.

3

Open the Calendar

In the left-hand navigation menu for your property, click Calendar. This will display your availability calendar.

4

Find Calendar Import/Export

Within the calendar area, look for Calendar, Import/Export, or Calendar links (wording may vary).

5

Export the VRBO Calendar

Under the Export calendar section, copy the full iCal URL provided. The link will end in .ics

âœ”ī¸ This URL typically looks like:
https://www.vrbo.com/icalendar/{propertyID}.ics

📱 Option 2: Mobile Browser (Not the App)

If you're on a phone or tablet: Open Safari or Chrome (do not use the VRBO app), go to vrbo.com and sign in, enable 'Desktop site' or 'Request desktop website' in your browser menu, then follow the same steps above.

🔁 Importing Another Calendar Into VRBO (Optional)

If you want to import an external calendar (for example, from Airbnb): Go to the same Calendar Import/Export section, choose Import calendar, paste the external iCal URL, give it a name (e.g., 'Airbnb'), and save.

🔗 Official VRBO Help Article →
đŸ›ī¸

Booking.com

📍 How to Find Your Booking.com iCal URL (Calendar Export Link)

Use these steps to locate and copy your Booking.com iCal URL, which allows your Booking.com availability calendar to sync with other platforms.

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Important: Booking.com calendar export links are only available through the Booking.com Extranet using a web browser. You cannot access the iCal URL from the Booking.com mobile app.

đŸ–Ĩī¸ Option 1: Desktop or Laptop (Recommended)

1

Sign in to the Booking.com Extranet

Go to admin.booking.com and sign in using your property's Extranet credentials.

2

Open the Calendar

From the left-hand menu, click Calendar & Pricing, then select Calendar. If you manage multiple properties, make sure the correct property is selected.

3

Open Calendar Sync

At the top or side of the calendar page, click Sync calendars (may also appear as Calendar sync). This is where Booking.com manages iCal imports and exports.

4

Export the Booking.com Calendar

Under the Export calendar section, you will see one or more iCal URLs. Copy the export link for the room or unit you want to sync. The link will end in .ics

â„šī¸ Important: Booking.com often provides separate iCal links per room or unit, not just one for the entire property.

âœ”ī¸ This URL typically looks like:
https://admin.booking.com/hotel/hoteladmin/ical.html?t={uniqueString}

📱 Option 2: Mobile Browser (Not the App)

If you are using a phone or tablet: Open Safari or Chrome (do not use the Booking.com app), go to admin.booking.com and sign in, enable 'Desktop site' or 'Request desktop website', then follow the same steps above.

🔁 Importing Another Calendar Into Booking.com (Optional)

If you want to import an external calendar (for example, from Airbnb or VRBO): Go to the same Sync calendars section, choose Import calendar, paste the external iCal URL, give it a name (e.g., 'Airbnb'), and save.

🔗 Official Booking.com Help Article →

Tips & Best Practices

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Refresh your calendar regularly to ensure bookings are up to date

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Complete cleaning checklists immediately after finishing to maintain accurate records

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Use the Alerts tab to stay on top of upcoming check-ins and check-outs

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Add custom iCal feeds for any additional booking platforms you use

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Keep property addresses updated for accurate location information


Support & Contact

For support inquiries, please contact:

Email: support@bnbshift.com

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Support and Instructions

 

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